Frequently Asked Questions

What services does One Call Plumbing provide?

At One Call Plumbing, we offer a comprehensive range of plumbing services, including but not limited to emergency plumbing, routine maintenance, repairs and installations.

How quickly can you respond to emergency plumbing situations?

Our emergency plumbing team is available 24/7, ensuring swift response times. We understand the urgency of plumbing issues and strive to be at your location promptly to address and resolve the problem.

Do you provide services for residential and commercial properties?

Yes, our plumbing services cater to both residential and commercial properties. Whether you're a homeowner, property manager, or business owner, One Call Plumbing is your reliable partner for all plumbing needs.

Are your plumbers licensed and insured?

Absolutely. All our plumbers are highly trained, licensed, and insured. You can trust that your plumbing needs will be handled by experienced professionals with a commitment to quality and safety.

What areas do you serve?

From our base in Elanora, One Call Plumbing proudly serves the Gold Coast and Tweed Heads Region.

How can I schedule a plumbing service?

Scheduling a service with One Call Plumbing takes just ONE call 0460 675 900.

Do you offer preventive maintenance services?

Yes, we do. We understand the importance of preventing plumbing issues before they escalate. Our preventive maintenance services help identify potential problems early, saving you time and money in the long run.

What sets One Call Plumbing apart from other plumbing services?

Our commitment to prompt, on-time service, our expertise in emergency plumbing, our tailored solutions for property managers, and our dedication to leaving your space clean and tidy after the job are some of the factors that set us apart. We prioritise customer satisfaction and strive to exceed expectations with every service.

How do you handle payment for your services?

We accept various forms of payment, including credit cards and other secure payment methods. Our team will provide you with detailed information on the payment process when you book.

For any additional inquiries or information, don't hesitate to contact One Call Plumbing. We're here to make your plumbing experience smooth, efficient, and worry-free!